DataLink Communications

Interface and Control Solutions
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RMA / Returns Request Form

Customer Name:
Company Name:
Telephone:
Fax:
Email:
Datalink Part Number & Quantity:
Part:
Qty:
Part:
Qty:
Date of Purchase:
Invoice No:
Action Requested:
none, repairs, credit, exchange/replacement
Problem Description:
Return Procedure:
For product repair, exchange or refund, the customer must

  1. Complete this form and submit it.
  2. Wait for Datalink Ltd to e-mail you your RMA (returns Materials Authorization) number
  3. when you receive your RMA number, carefully pack the product in an anti-static package and where possible, in the original packaging supplied with the product
  4. enclose a note with a brief description of the problem, a return address, phone number and email address of a technical contact.
  5. Clearly label the outside of the package with your RMA number.
  6. Return the package to:

    Returns
    Datalink Communications Ltd
    Cloghaun
    Kilchreest
    Loughrea
    Co Galway
    Ireland


Important:
  • Returns will not be processed unless all software CD's, manuals, cables and power supplies associated with the product are also returned.
  • DO NOT return items unless you have been provided with an RMA number.



  • Contact:
    DataLink Communications
    Cloghaun, Kilchreest, Loughrea, Co. Galway, Ireland
    Email: sales@datalinkcom.net     Tel: +353-91-840838     Fax: +353-91-840839



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